Recycle your old mobile phone

A fonebak envelopeIf you have recently bought a new mobile phone, you can help Shelter - and the environment - by sending your old one to phone recycling company Fonebak. For each mobile that Fonebak can re-use, they will give us £5. *

And it couldn't be easier. Just call Shelter's Supporter Helpdesk on 0300 330 1234 or email and we'll send you a specially designed Freepost envelope.

Alternatively, you can use a standard padded envelope. Please make sure it is clearly addressed to Freepost Fonebak - SHELTER. Visit for more information.

Did you know that:

  • more than 87 per cent of people in Europe own a mobile phone
  • in the UK, about 18 million mobile phones are replaced each year
  • most old phones are in good working order and can be recycled for use in developing countries.

* Once phones are sent to Fonebak's recycling centre they cannot be returned. If you are under the age of 18, please ask a parent or guardian for permission before sending a phone. Neither Fonebak nor Shelter accepts responsibility for phones that have been sent for recycling without permission of the owner.

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