Tom's story
This content applies to Scotland only.
Housing laws vary between Scotland and England. Get advice relating to England
Tom was ready to leave home. But finding a place to live was much more difficult - and more expensive - than he expected.
Fed up at home?
'Things weren't really bad at home or anything, but my folks kept hassling me and I wanted my own space. A few friends already had their own flats, so I stayed at their places a lot. But it's not the same as your own place, is it?'
What can you afford?
Everywhere needed a deposit and a month's rent in advance, which I hadn't thought about...
'Anyway, I went to the council to apply for council housing, but they told me there was a long waiting list and that I might never get a flat.
'They said I should try to find a privately rented place, so I went through the local paper, made loads of phone calls, and looked in shop windows. But everywhere needed a deposit and a month's rent up front, which I hadn't thought about.'
Feeling stressed out?
It was a complete nightmare - and then I lost my job
'I'd been sleeping on my mate's sofa for a while by then, and I knew I was getting in the way. I was totally stressed out - I couldn't stay where I was, didn't want to go back to my parents', and couldn't find anywhere I could afford. It was a complete nightmare... and then I lost my job.'
Getting help
'I'd heard about the local Shelter office so I phoned for an appointment. An adviser there explained the pros and cons of all my housing options, including places I might be able to stay in right away, like hostels.
'I eventually got a place in a shared house, close to my friends. My adviser helped me fill in a housing benefit form, which I'd never done before, and helped me apply for a loan to buy stuff I needed for my new place.
'I get on really well with my housemates, and now that I'm settled, I'm looking for a new job.'
The words used are not that of the actual client. Each person's story, although carefully reflecting genuine client situations as presented to us, has been re-written to sound like their actual voice. Names have also been changed to protect anonymity.
To protect the identity of our clients, models have been used in photographs.



