6. I've got rent arrears - what do I do?
This content applies to Scotland only.
Housing laws vary between Scotland and England. Get advice relating to England
If you're behind with your rent, your landlord may have the right to evict you, and can ask for a court order to make you pay back what you owe. However, it's often possible to avoid being evicted if you act quickly. If you do nothing, the situation is likely to get worse, and you might end up having to pay court costs as well as the money you owe.
It's never too late to talk to someone at a Shelter advice centre or Citizens Advice, even if your landlord is taking court action against you. An adviser can help you look at your financial situation and work out what to do. You may be able to work out a payment plan with your landlord so you can pay off the arrears gradually. Don't promise to pay more than you can afford, and make sure you stick to the payment plan and don't miss any instalments.
If your rent arrears are caused by a delay in housing benefit, an adviser should be able to help you chase up the housing benefit department and get your benefit processed. If you haven't been claiming housing benefit, you may be able to make a backdated claim.
If your landlord insists on taking the case to court, an adviser may be able to represent you, or put you in touch with a solicitor who can help you.
