This page looks at what you can complain to your council about, and how to go about it. It also gives you some general hints, tips and things to think about so that you're more prepared.

This page gives some advice and tips on complaining to or about a private landlord if you have a problem with your tenancy. It also looks at how to complain about a landlord who rents out private property in your neighbourhood.

This page gives you some tips and advice on complaining about a housing association or housing cooperative (also known as registered social landlords or RSLs).

This page gives some advice and tips if you want to complain about a letting agency (also known as accommodation or management agencies).

This page gives some advice and tips if you want to complain about an estate agent. You should always complain directly to the agency first, but if you're not happy with the response, you may be able to take the matter further.

If you think you have been treated unfairly by a mortgage broker or lender, you may want to make a complaint.

This page has information about what you can do if you need to complain about an advice agency.

There are certain procedures you should follow if you want to complain about your solicitor. This page explains more.

If an Advocate has been representing you in a legal case and you want to complain about them, there are certain procedures you'll have to follow. This page explains more.

The duties of the Scottish Legal Service Ombudsman passed to the Scottish Legal Complaints Commission on 1 October 2008.

The Scottish Legal Complaints Commission (SLCC) was launched on 1 October 2008 to provide a straightforward way to complain about the service provided by lawyers in Scotland.

If you have made a complaint to an organisation that provides a public service (such as your local council) and you're not happy with the response, you may be able to take your case to the Scottish Public Services Ombudsman (SPSO). This page explains what kind of complaints the SPSO deals with and how you can make a complaint.

If you're not happy with something that's happened to you, you might be able to get a politician to agree with what you're saying and speak on your behalf if the issue is high profile or of importance to the public. However, it's important to realise that, although it might get publicity for your cause, it won't necessarily solve your problem.