Housing and council tax benefit

This content applies to Scotland only.

Housing laws vary between Scotland and England. Get advice relating to England

If you rent your home and have a low income, or receive welfare benefits, you may be entitled to housing benefit to help pay your rent, and council tax benefit to help with council tax. Council tax benefit can be paid to both tenants and home owners who have a low income or get welfare benefits.

The rules relating to local housing allowance changed recently. Some changes came into effect on 1 April 2011 and others on 1 January 2012. For a summary of these changes please see the page on changes to local housing allowance.

You can find out what benefits you may be entitled to by using the benefit adviser, then use the online calculators at the EntitledTo website to work out how much you're likely to get.

There are lots of special terms used in benefits - our jargonbuster can help you work out what's what.

Housing benefit

Housing benefit is a benefit to help people pay their rent. This page explains more about what it is, what it covers and who can claim it.

Local housing allowance

Local housing allowance is to help people pay their rent if they rent their home from a private landlord. This page explains more about what it is, what it covers and who can claim it.

Changes to local housing allowance

The rules relating to local housing allowance are changing, with some changes coming into force on 1 April 2011. This page summarises these changes.

How housing benefit is calculated

Housing benefit is paid by the council to help people pay their rent. The rules about how much housing benefit you may get are complicated, but this page may be able to help.

Council tax benefit

Council tax benefit is paid to help people pay their council tax. This page explains more about what it is, what it covers and who can claim it.

Making a claim

If you think you might be entitled to help to pay your rent or your council tax, read this page to find out how to make a claim, the information you will need to provide and how to make sure everything runs smoothly.

Waiting for a decision

Once you have handed in your form, you will have to wait for your claim to be processed. This page tells you what to expect while you are waiting and what to do if you haven't heard anything.

Getting a decision

Once your claim for housing or council tax benefit has been processed, you will receive a decision letter. This page tells you how to work out what the letter says and what you can do if you disagree with it.

Backdated benefit

If you think that you may have been entitled to housing or council tax benefit at any time during the last year and have a really good reason for not having claimed before, you may be able to get backdated benefit.

Changes in your circumstances

If you are getting housing or council tax benefit and circumstances change, it may affect the amount of benefit you're entitled to. If you are going back to work or working more hours, you may be able to get extended housing benefit to help you pay your rent when other benefits stop.

Discretionary housing payments

If you get some housing benefit or council tax benefit but are having difficulty paying the rest of your rent yourself, you may be able to get a discretionary housing payment.

Challenging a decision

If you receive a letter or an explanation from the housing benefit or council tax benefit department that you do not agree with, there are things you can do. This page tells you what you have to do to get the decision looked at again.

Housing benefit for under 35s

If you are between the age of 16 and 35 and thinking about claiming housing benefit, find out more about how your age will affect your claim.

Housing benefit for students

Most full-time students are not entitled to housing benefit, however there are some exceptions.

HB before you move in

You may need to start paying rent on a new home before you can actually move in. In some situations, you may be able to get housing benefit.

HB for two homes

Normally you can only get housing benefit for one home at a time. However there are special circumstances where it may be possible to have housing benefit paid for more than one home. Find out what these circumstances are and how to apply.

HB while you are away from home

You can get housing benefit while you are away from home for up to 13 weeks, so long as you intend to come back to your home and you are not likely to be away any longer. In special circumstances you may be able to get housing benefit for longer.

HB for your notice period

Housing benefit usually stops the day you move out of your home. If you have to move out immediately, but still have to give your landlord notice that you are leaving, it may be possible to get housing benefit for up to four weeks after you move out.

HB if you rent from a family member

You may not be able to claim housing benefit if you pay rent to a family member or partner.


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