Scottish Public Services Ombudsman
This content applies to Scotland only.
Housing laws vary between Scotland and England. Get advice relating to England
The Scottish Public Services Ombudsman (SPSO) investigates complaints about most organisations providing public services in Scotland, including councils, the NHS, housing associations and the Scottish Government. If you have made a complaint to an organisation that provides a public service and you're not happy with the response, you may be able to take your case to the SPSO. You can find out more about the SPSO here.