The housing and homelessness charity

Shelter Scotland / England


Advocacy Volunteer - Dundee and Aberdeen

Are you confident, empathetic and good at communicating? Would you like experience providing one to one support to people? If so, this role might be right up your street. For many people, attending important appointments and getting their voice heard can be a challenge. Advocacy volunteers support people to access services that they are entitled to, and this vital role could make all the difference to somebody affected by housing issues or homelessness.

As an Advocacy volunteer, you would be asked to accompany people to important appointments or when they present as homeless to their local council. This is to provide moral support, but you might also be asked by people to take notes or to remind them of questions they need answered. You may also assist people in filling out forms or signpost them to other services. In some instances, you will contact people at a later date to get some feedback and find out how they are getting on.

You would be part of a friendly and supportive team, and would be given regular feedback and support by your volunteer champion. You may be volunteering on your own a lot of the time, but you will be able to contact staff if required using the volunteer mobile phone. We are very open to volunteers from a range of different backgrounds, and welcome people who have personal experience of homelessness or housing issues. All reasonable out of pocket expenses would be reimbursed.

Our next training course for this role will probably take place in mid May, so please get in touch before then if you are interested in getting involved. For more information about this role, please look at the role profile attached, or contact us at

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