Your location: Shelter's free housing advice helpline
This content applies to Scotland only.
Housing laws vary between Scotland and England. This page applies to Scotland only. Get advice relating to England
Shelter provides a free, national telephone advice line staffed by trained housing advisers. Lines are open from 9am to 5pm, Monday to Friday.
Housing problems can affect anyone. But many people can find it hard to go for advice or just don't know what help is available. Through our helpline, we have helped thousands of people solve all kinds of housing related problems, from finding them a place to sleep to suggesting how to handle mortgage arrears.
If you have a housing problem, you can call free on 0808 800 4444 (some mobile phone networks may charge for calls to this number). Lines are open between 9am and 5pm, Monday to Friday.
Our advisers can:
- give immediate, practical assistance
- tell you your rights
- offer advice and guidance
- link you in with specialist or local services to help you longer term.
We will answer your call as quickly as we can and treat it confidentially.
Shelter's free housing advice helpline is supported by Bradford & Bingley.
