What are my options? Delivering a person centred housing and homelessness advice service in Scotland
By: Shelter Scotland
Published: March 2013
What are my options? Shelter Scotland Housing Options Report
Shelter Scotland supports the development of progressive Housing Options and prevention advice that empowers individuals and families to make choices that are right for them. We believe that embedding user choice and support is key to ongoing development of person centred homelessness services.
It is critical that statutory homelessness duties remain an integral part of the Housing Options service and that any prevention advice empowers the customer to make positive choices while maintaining their rights.