Challenging behaviour in services

References

[1] Turning Point Scotland Annual Report 2006/07

[2] Street outreach teams, social work services (Homeless Persons' Teams), health related services (Homelessness Addiction Teams) and other voluntary sector agencies.

[3] Glasgow Drugs Crisis Centre, managed by TPS

[4] TPS information paper 'Link Up: Providing for homeless people in crisis' (2007)

[5] C Cullen

[6] Dr Martin Campbell

[7] Scottish Council for Regulation of Care

[8] TPS Annual Report 2006/07

[9] Learning disability services; homelessness; mental health, substance misuse, acquired brain injury, autism, Huntington's disease.

[10] Core training is what is required by external regulatory bodies such as the HSE or the Care Commission (e.g. safer handling and back care or medication training) as well as what is required by TPS (e.g. supervision skills training).

[11] 2002 Department for Work and Pensions Annual Report

[12] Brodie Paterson, Lecturer, University of Stirling

[13] Policy 2.3

[14] Policy 4.5

[15] TPS Health and Safety, Accident & Incident Database reporting system

[16] http://www.crisisprevention.com/

[17] At Service Co-ordinator level

[18] John White, Training & Development Advisor (TPS)

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