Scottish Housing Advisory Service (SHAS)
The Scottish Housing Advisory Service (SHAS) is a service that aims to improve the capacity of housing advice providers to provide quality housing advice.
SHAS is an advice service funded by the Scottish Government, and consists of:
- a telephone advice line for frontline advisers to consult with Shelter's expert housing advisers on how to deal with housing enquiries
- training for voluntary sector agencies on core housing topics such as homelessness and security of tenure
- information resources such as case studies and standard letters that assist and guide advisers to deal with casework
- referral facility for a limited number of complex cases.
