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Shelter runs a variety of training courses to help busy practitioners and anyone else interested in housing issues get to grips with change in policy and practice.

Shelter Scotland has been providing face-to-face training in housing issues to local authorities, Citizens Advice, housing associations, and other agencies for many years. We offer high-quality, informative, up-to-date courses on housing-related issues, suitable for anyone wishing to update their knowledge. We also offer E learning.

Housing advice

Shelter’s online advice helps millions of people each year with homelessness, council housing, eviction and more.

Housing advice

Housing advice

Get help

Get expert housing advice from Shelter advisers 365 days a year – over the phone, web chat, local advice centres or on our website

Get help

Get help

Support us

Find out how you can support Shelter to help fight homelessness and bad housing.

Support us

Support us

What we do

What we do

What we do

For professionals

Shelter offers advice, information and help you with legal and practical issues aimed at housing professionals. We provide training courses, a policy library, good practice guides and Shelter Legal - our onlin

For professionals

For professionals

Donate to Shelter

Your donation to Shelter has changed lives for people like Tom, who was facing homelessness. Read his story.

Donate

Donate to Shelter

Home

Shelter Scotland believes everyone should have a home. We provide advice and support via our website, helplines and national network of services. We also tackle the root causes of bad housing by campaigning fo

Home

Home

Search

Search

Search

Get advice

Free housing and homelessness advice and information, including housing benefits, council housing, tenants' rights, mortgage arrears, repossession, eviction and neighbour problems.

Get advice

Get advice

Get involved

Find out what you can do to help Shelter - campaign, volunteer or raise money.

Get involved

Get involved

Housing policy

Latest policy and statistics for housing in Scotland, including homelessness aplications and how mnay people are living in temporary accommodation.

Housing policy

Housing policy

News

Shelter Scotland news and hot topics

News

News

Empty Homes

Helping councils and their partners work to bring private sector empty homes back into use.

Empty Homes

Empty Homes

About Shelter Scotland

Shelter Scotland is a charity that works to alleviate the distress caused by homelessness and bad housing. We do this by giving advice, information and advocacy to people in housing need, and by campaigning

About us

About Shelter Scotland

Blog

Blog

Blog

Donate Monthly

It only takes a minute or two to donate to Shelter, but your gift could help improve the prospects of a homeless or badly housed person for life. Thank you for your support.

Donate Monthly

Donate Monthly

Donate

Shelter helps people living in bad housing or facing homelessness. Donate, and help us make sure no families are homeless this winter.

Donate

Donate

Shelter Scotland Shops

Shelter Scotland shops can be found all over Scotland, with fantastic deals on clothing, books, and much more!

Shops

Shelter Scotland Shops

Sept (England Redirect)

sept

Sept (England Redirect)

New House Rules

Find out what Scotland's new Private Residential Tenancy means for you as a tenant or a landlord

New House Rules

New House Rules

Give Money

Give Money

Give Money

community

community

community

SHAS Home

SHAS Home

SHAS Home

About the Scottish Housing Advisory Service (SHAS)

The Scottish Housing Advisory Service (SHAS) is a partnership service between Shelter and Citizens Advice Scotland that aims to improve the capacity of housing advice providers to provide quality housing advic

About SHAS

About the Scottish Housing Advisory Service (SHAS)

Using the SHAS advice line

Useful information on how to get the best from using the Advice Line, including: how to access the Line; what information you will be required to collect and give; what type of queries are appropriate and how

SHAS advice line

Using the SHAS advice line

SHAS information resources

This section contains case studies, checklists and other useful resources which can help you deal with common problems surrounding eviction, homelessness and repossession.

Resources

SHAS information resources
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