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View our coronavirus (COVID-19) housing advice

Repairs and landlord access

Can my letting agent/landlord still go ahead with visits and inspections? 

You should tell your agent or landlord if you don't want any visits at this time. Your landlord should agree to postpone non essential visits such as: 

  • tenancy inspections 
  • viewings towards the end of your tenancy 

You should inform your agent or landlord if you can't allow access because you're self isolating. You don't have to give them any further details of your health. 

What if I need repairs or a gas safety check is due? 

Landlords have the same responsibilities for repairs during the coronavirus outbreak. You should still report repairs as soon as you can by phone, email or online. 

They might not be able to get the problem fixed during the usual timescales but your landlord shouldn't delay repairs unreasonably. 

Annual gas safety checks remain an important legal requirement. Your landlord should rearrange a gas safety check if you're self isolating.

Scotland map Housing laws differ between Scotland and England.
This content applies to Scotland only.
Get advice if you're in England

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