Repairs if you rent from a private landlord or letting agent

Your landlord is responsible for most repairs in your home. Report repairs to your landlord as soon as possible and find out what you can do when repair work goes wrong.

Repairs and responsibilities if you rent from a private landlord or letting agent

Check what your landlord must do when your home needs repairs.

Reporting repairs to your private landlord

Use our template letter to ask your landlord to do repairs. Gather evidence and take them to the tribunal if the repairs are not done.

Reporting repairs to your letting agent

Ask your letting agent to do repairs and make a complaint if they refuse.

Complaining to the council about repairs if you rent privately

Contact environmental health when the condition of your home is affecting your health. They can order your landlord to do the repairs.

Disruption and moving out because of repairs if you rent privately

Your rights if your landlord says you have to move out while repairs are being done.

Complaining about repairs done badly if you rent privately

Tell your landlord if repairs are not completed. Report them to the council or the tribunal if they ordered your landlord to do the repairs.

Repairs to furniture and fittings if you rent privately

Your landlord is responsible for repairing and maintaining any furniture and fittings they provide you.

Doing repair work yourself if you rent privately

You are responsible if you cause damage to your home. Work with the landlord to make sure any repairs are done properly.

Last updated: 20 January 2022

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England