For housing help and advice

• Contact Shelter's free housing advice helpline on 0808 800 4444 (Calls are free from UK landlines and main mobile networks (Virgin, Orange, 3, T-mobile, Vodafone and O2)
• Visit the Get Advice section of this website for help online.
• Phone or visit a Shelter Housing Aid Centre near you.

For supporter information

Telephone our Supporter Helpdesk on 0300 330 1234 (calling this number will cost you less than a local rate call) or email: info@shelter.org.uk.

We're open Monday-Friday 9am-9pm and Saturday 9am-1pm.

To donate to Shelter, visit our donation page.

To speak to a specific member of staff or department

Telephone our Reception on 0344 515 2000. We are open Monday to Friday 9am to 5.30pm.

For media enquiries

Journalists can visit the media centre for contact details and media briefings.

Website feedback

Your feedback helps us improve our website. Please email your comments to webmaster@shelter.org.uk. What you tell us is subject to a monthly review.

Postal address in England

Shelter, 88 Old Street, London EC1V 9HU.

Postal address in Scotland

Shelter Scotland, 4th floor, Scotiabank House, 6 South Charlotte Street, Edinburgh, EH2 4AW.

Information request and contact form