How we make a difference
Different sectors of Shelter work together to achieve the best possible outcomes for people in housing need. Here’s how it works:
identify a problem and pass on evidence to the Policy and Research team.
Policy and Research
build a picture of situation nationally and recommend new laws and policies to solve the problem.
The Campaigns team
mobilise support for our recommendations among supporters, MPs and the general public.
Meanwhile, Services find practical ways to cope with the problem in the short term.
Under pressure from Shelter’s campaigning and lobbying efforts, the Government announces change.
A better situation for people in housing need.
A real life example
The problem: rent deposits unfairly withheld
Shelter collects evidence that many private renters on Assured Shorthold Tenancies are having deposit money withheld unfairly, demonstrating the urgent need for legislation for Government regulation of tenancy deposits.
Policy and research
Government publishes tenancy deposit consultation paper and evaluation of its pilot deposit protection scheme (2002). Based on these, Shelter’s policy unit recommends:
- introducing a national scheme to collect and hold deposit money
- independent adjudication for all disputes over return of deposits
- inventories for all furnished and semi-furnished lets.
Shelter urges its campaigners to show support for Shelter’s recommendations and get them made law in the Housing Bill (2004).
Services – the housing advice centre
In Stratford, north-east London, Shelter caseworkers notice huge numbers of private tenants from Eastern Europe having their tenancy deposits withheld unfairly by unscrupulous landlords.
Services – the specialist project
In response, Shelter sets up the East London Multilingual Private Tenancy Advice Project, to offer housing support and financial advice to this vulnerable community.
in March 2007 the Government announces that Tenancy Deposit Protection Schemes will come into force from April 6.
The solution: tangible benefits for people in housing need
Shelter research, policy recommendations, and campaign efforts all played a crucial role in persuading the Government to introduce these groundbreaking schemes, which will have immediate benefit for some of the most vulnerable communities.
Shelter wants long-term solutions to homelessness and bad housing. So, as well as providing practical help and advice, we fight for more investment and better laws and policies.
Shelter is a leading expert on housing in Britain. Our policy team is constantly developing practical methods to tackle the housing crisis.
Our specialist services in Scotland aim to meet the specific needs of local areas.
Shelter produces hard-hitting research publications to influence political decision-makers and promote good practice in housing.
Shelter is one of the UK's foremost providers of training for agencies and individuals working in the housing sector.
Without the generosity of people like you, we could not have helped so many homeless and badly housed families over the past year. Here’s a preview of just some of our proudest achievements.
We want to tell you how much we appreciate your support. Here are just some of the amazing things you’ve done for Shelter Scotland.