Downloads and tools

This section contains links to all the downloads and tools available in Shelter's housing advice pages, including sample letters, flowcharts, checklists and online assessments.

Housing laws differ between Scotland and England
This content applies to Scotland only
Get advice if you're in England

  • Online checkers

    Our quick and easy online assessment tools can help you work out your housing rights.

  • Checklists

    Loads to think about? Don't forget the essentials.

  • Flowcharts

    Baffled by the law? Get a visual overview.

  • Template letters

    Letters to help you with claiming housing benefit, deposits, repairs, mortgage arrears and making a homeless application to your council.

  • Documents for rented properties

    Download the Shelter Scotland template inventory, rent book and lodger agreement.

  • Jargonbuster

    Get a simple explanation of housing and homelessness terms to help you navigate the jargon.

  • Information in Polish

    Wynajmowanie mieszkań od osób prywatnych - Twoje prawa i obowiązki.

Speak to a Shelter Scotland adviser

Call Shelter Scotland's free housing advice helpline

0808 800 4444
9am-5pm, Monday to Friday

Email an adviser

You can also email a housing adviser. We aim to respond within three working days.

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