This content applies to Scotland only.
Housing laws vary between Scotland and England. Get advice relating to England
Baffled by the law? Get a visual overview.
How to use Shelter's flowcharts
Our flowcharts provide a visual overview of how processes such as making a homeless application work.
To download our flowcharts, you'll need to have Adobe Reader on your computer. You can download a copy free of charge from the Adobe website.
Getting help from the council
Making a homeless application
If you have nowhere to live, you can make a homeless application to the council. This flowchart shows how the application process works and what help the council has to offer you.
The council's homelessness tests
Unfortunately the council cannot offer a permanent home to everyone who makes a homeless application. The council prioritises the help it gives to homeless applicants using four tests (the four hurdles). This flowchart shows the process the council has to follow when it makes its inquiries.
The Scottish court system
How the Scottish court system works
This flowchart shows how the court system works in Scotland, and explains which court deals with which kind of legal problem.