The housing and homelessness charity

Shelter Scotland / England

Tackling money worries

We can help you if

  • You need money and debt advice or support following the imprisonment of a family member
  • Your family is resident in Aberdeen City, Aberdeenshire or Moray or facing a prison sentence.
  • You have a child in your family.
  • We can still help if none of these apply to you. Call our free helpline on 0808 800 4444 9am - 5pm Monday - Friday or you can Email a housing adviser.

Project overview

If you are experiencing money and debt worries or need support following a family member being imprisoned, we can help you. The project aims to support families through the process of a family member going to prison whilst also improving their overall financial situation. Tackling Money Worries is a partnership project between Shelter Scotland and Families Outside and is funded by the Scottish Government through the Scottish Legal Aid Board.

How we do it

Both the Shelter Scotland Money & Debt Adviser and the Families Outside Support Worker provide free impartial advice to families of prisoners. Appointments can be by telephone, at the Shelter Scotland Aberdeen Community Hub, or we can arrange to visit you at your home. Shelter Scotland and Families Outside will also be at the Family Help Hub (FCHH) based at HMP Grampian 2 days a week where they will be on hand to provide advice, assistance and support.

Both advisers work closely with statutory, voluntary and community-based agencies such as:

  • local foodbanks
  • credit unions
  • criminal justice services
  • local authority services and
  • housing providers to ensure a family's wider support needs are met.

Partnership information

Families Outside is the only national charity in Scotland that focuses solely on supporting the families of people affected by imprisonment. They know that having a family member in prison can affect people in a number of ways and so can provide a service that is needed.

Contact our helpline to arrange a referral
0808 800 4444

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