Challenging the council's decision
This content applies to Scotland only.
Housing laws vary between Scotland and England. Get advice relating to England
If you disagree with a decision the council has made on your homeless application, it may be possible to challenge the decision and get it overturned.
Get advice from a Shelter advice centre or Citizens Advice if you are considering challenging the council, as the process can be complicated. Use the Advice Services Directory to find help near you.
Council reviews
If you think a decision the council has made about your homeless application is wrong, you can normally ask the council to review it. The council should let you stay in your temporary accommodation while the review is carried out.
Complaining to the Ombudsman
If you think the council didn't follow the correct procedure or acted unfairly when it assessed your homeless application, you may be able to complain to the Scottish Public Services Ombudsman.
Judicial reviews
In some cases, you may be able to get the council's decision changed by judicial review. You may be able to get accommodation from the council while the judicial review is carried out.
