Letter template: ask where your deposit is protected

Copy and paste this sample text and personalise it with your details.

Attach any proof you have of paying the deposit to your email, or send a copy in your letter.

Subject: Deposit for <your address>

To <landlord's name>

I am writing to request information regarding the deposit I paid for my rented property at <your address>.

I paid £<deposit amount> to you on <insert date>.

By law, within 30 working days of the tenancy starting, you must protect the deposit in a deposit protection scheme.

You must also provide me with written information about the deposit, including the name and contact details of the deposit protection scheme, and the date the deposit was paid into the scheme.

Please send me the required information as soon as possible.

Thank you,

<your name>
<the date>

You can also send the letter as an email attachment or through the post:

Word template: request to know where my deposit is protected (docx, 15 kb)
OpenDocument template: request to know where my deposit is protected (odt, 8 kb)

Where to send your letter or email

If you rent from a private landlord, their contact details should be in your tenancy agreement or on the Scottish landlord register.

You can ask a letting agency for an email address, check their website, or search the Scottish register of letting agencies.

If you need more help

Check our advice on deposits in private tenancies.

Last updated: 15 April 2024