Details about cookies on all Shelter websites

We use the following cookies to store information on your computer. These are small text files. Some are necessary for our websites to work properly. Others provide information that helps us improve your experience.


Necessary

PlatformWhat is the cookie called?What is it for?How long after I leave the website will it expire?
CivicCookieControlTo remember your choice about cookies1 year
iRaiserDntSessionTo follow your progress through a transactionImmediately
Google reCAPTCHA_GRECAPTCHATo provide spam protection when submitting formsPersistent
Impact Stackhas_jsTo understand if your browser has JavaScript activatedImmediately
Impact Stackwebform-*To analyse data submitted to formsImmediately
Impact StackSSESSed*To analyse data submitted to formsImmediately
Snap EngageSnapABugUserAlias To help us save your details when you use our online chat1 year
Snap EngageSnapABugHistoryTo show us if you have used our online chat tool, so we can best help 1 year
Snap EngageSnapABugRefTo show us where you found our website, so we can best help you 2 hours
Snap EngageSnapABugVisitTo show us when a new visit to our website beginsImmediately
Snap EngageSnapABugApprovalTo show us when you have accepted the Approval Checker, so we don’t ask you again within a year1 year
Snap EngageSnapABugChatMessageTo show us if you’ve started writing a message in our online chat, so we can be sure it appears on any new page of our website that you open16 minutes
Snap EngageSnapABugUserEmailTo store your email address, so we don’t have to ask you for it more than once1 year
Snap EngageSnapABugChatSessionTo keep track of the chat session so that a chat can persist across the pages of the website16 minutes
Snap EngageSnapABugNoProactiveChatTo avoid constantly engaging the visitor with proactive chat messages30 minutes
Snap EngageSnapABugChatPollTo chat messages received16 minutes
Snap EngageSnapABugChatViewTo ensure only one chat window is available16 minutes
Snap EngageSnapABugBannedTo record if a visitor is banned from chatting30 days
Snap EngageSnapABugChatWindowTo record position and minimized status of the chat box 30 minutes
Snap EngageSnapABugMinimizeStashCookieTo detect new messagesImmediately
Snap EngageSnapABugAgentAvatarTo store the agent image URL16 minutes
Shopify_shopify_mTo manage your privacy settings1 year
Shopify_shopify_twTo manage your privacy settings2 weeks
Shopify_secure_session_idTo help you navigate our online shop24 hours
ShopifycartTo help with your shopping cart2 weeks
Shopify_shopify_countryTo help you checkout from our online shopImmediately
Shopify_shopify_tmTo manage your privacy settings30 minutes
Shopify_storefront_uTo update your information1 minute
Shopify_tracking_consentTo manage your tracking preferences1 year
ShopifycTo help you checkout1 year
Shopifycart_currencyTo help with your shopping cart2 weeks
Shopifycart_sigTo help you checkout2 weeks
Shopifycart_tsTo help you checkout2 weeks
Shopifycart_verTo help with your shopping cart2 weeks
ShopifycheckoutTo help you checkout4 weeks
Shopifycheckout_tokenTo help you checkout1 year
Shopifydynamic_checkout_shown_on_cartTo help you checkout30 minutes
Shopifyhide_shopify_pay_for_checkoutTo help you checkoutImmediately
Shopifykeep_aliveTo help localise our services 2 weeks
Shopifymaster_device_idTo help us manage merchant logins2 years
Shopifyprevious_stepTo help you checkout1 year
Shopifyremember_meTo help you checkout1 year
Shopifysecure_customer_sigTo help you login20 years
Shopifyshopify_payTo help you checkout1 year
Shopifyshopify_pay_redirectTo help you checkoutUp to 1 year
Shopifystorefront_digestTo help you login2 years
Shopifytracked_start_checkoutTo help you checkout1 year
Starvale lotteryjavascriptTo understand if your browser has JavaScript activatedImmediately
Starvale lotterystarvale_sessionTo help you navigate our lottery websiteImmediately
Course Merchantcm_sessid*To help you navigate our training websiteImmediately

Functional

PlatformWhat is the cookie called?What is it for?How long after I leave the website will it expire?
Response TapadiLPTo track visitors who have many tabs open in one browser, to prevent errors in our trackingImmediately
Response Tap__adiCookieCheckTo check if you have consented to us using cookiesImmediately
Response TapadiErrTo understand your interaction between our helpline and website30 minutes
Response TapadiSTo show us what you look at on our website 30 minutes
Response TapadiVTo show us your repeat visits from the same device, to our website1 year
Response TapadiViTo help us track your journey through our website30 minutes
Response TapJSESSIONIDTo help us keep your information anonymousImmediately
iRaiserdnt_amountTo register a donation amount as part of a transaction1 year
iRaiserdnt_coordsTo register contact details as part of a transaction1 year

Analytics

PlatformWhat is the cookie called?What is it for?How long after I leave the website will it expire?
Ethnioethnio_displayedTo stop you seeing the Ethnio pop-up if you have already seen it 1 month
Google Analytics_gaTo show us when you visit one of our webpages for the first time2 years
Google Analytics_gidTo create a unique record of each page you visit1 day
Google AnalyticsDVTo show us how you use our websiteIt doesn’t – it’s always on
Hotjar_BEAMER_FIRST_VISIT_*To record the date you first interacted with Hotjar’s Insights tool3,000 days
Hotjar_BEAMER_LAST_UPDATE_*To record the last time the record of your unread posts was updated3,000 days
Hotjar_BEAMER_USER_ID_*To store an internal identification code for you300 days
Hotjar_hjAbsoluteSessionInProgressTo show us if this is the first time you’ve visited a page30 minutes
Hotjar_hjFirstSeenTo show us if this is the first time you’ve visited our websiteImmediately
Hotjar_hjidTo help us record how you use some of our webpages, so we can remember your behaviour for the future 1 year
Hotjar_hjIncludedInPageviewSampleTo tell us if you have been included in data sampling30 minutes
Hotjar_hjIncludedInSessionSampleTo tell us if you have been included in data sampling30 minutes
Hotjar_hjKBTo store an internal identification code for you1 year
Hotjar_hjMinimizedPollsTo tell us if you have minimized a survey on our website, so we can keep it minimized throughout your visit 1 year
Hotjar_uetsidTo track Bing advertisements16 days
Hotjar_uetvidTo track Bing advertisements16 days
Hotjarajs_anonymous_idTo randomly make random generated identification code if you are an anonymous user1 year
Hotjarajs_user_idTo help us see what you do on our website if you are logged in1 year
SheltershelterEmployeeTo help us identify if you are a Shelter employee and if so, remove you from our data 5 months
Adobe TargetmboxTo allow us to test new content2 weeks
Adobe TargetmboxEdgeClusterTo allow us to test new content30 minutes
Adobe Targetat_checkTo check if a visitor allows cookiesImmediately
YouTubeVISITOR_INFO1_LIVETo show us your bandwidth, so we know whether to show you the older or newer version of YouTube 6 months
YouTubeYSCTo make sure you can watch YouTube videos we’ve embedded on our websiteImmediately
Shopify_shopify_dTo help us see how you use Shopify on our website Immediately
Shopify_shopify_evidsTo help us see how you use Shopify on our website, specifically for our marketing purposesImmediately
Shopify_shopify_sTo help us see how you use Shopify on our website30 mins
Shopify_shopify_sa_pTo help us see how you use Shopify on our website, specifically for our marketing purposes30 mins
Shopify_shopify_sa_tTo help us see how you use Shopify on our website, specifically for marketing purposes30 mins
Shopify_shopify_yTo help us see how you use Shopify on our website1 year
Shopify_landing_pageTo track visitors usage of our online shopImmediately
Shopify_orig_referrerTo track visitors usage of our online shopImmediately
Impact Stackwebform_trackingTo analyse data submitted to formsImmediately
Netlifynf_abTo allow us to test new website features1 year

Marketing

PlatformWhat is the cookie called?What is it for?How long after I leave the website will it expire?
AppNexusanjTo show us if your cookie identification is synced with our AppNexus’ partners90 days
AppNexusuuid2To create a randomly generated value that shows what browser and device you’re using90 days
DoubleClick FloodlightIDETo show you the most relevant adverts13 months
Facebook_fbpTo help us track ‘events’ (campaigns) on Facebook180 days
Facebookc_userTo show us your Facebook identification if you are logged in while visiting our website90 days
FacebookdatrTo show us the browser you’re using to visit Facebook 2 years
FacebookfrTo continually improve the relevancy of the Facebook adverts we show you90 days
FacebooksbTo help Facebook safely identify the browser you’re using 2 years
FacebookspinTo help us with the Facebook adverts we show youImmediately
FacebookxsTo help protect your information when visiting our website and using Facebook1 year
Google Ads1P_JARTo help us collect statistics about how you use our website and when you complete certain actions on it 30 days
Google AdsNIDTo help us show you adverts and save your advertising preferences6 months
Google__Secure-1PAPISIDTo make sure you can use all of our website’s options and services2 years
Google__Secure-1PSIDTo help us see your interests, so we can show you personalised adverts 2 years
GoogleAIDTo help us collate the website actions you take on different devices2 years
GoogleAPISIDTo save your preferences on content Google owns, like Google Maps or YouTube 2 years
GoogleCONSENTTo help us collect statistics about how you use our website and when you complete certain actions on itIt doesn’t – it’s always on
GoogleHSIDTo protect any personal information you give us2 years
GoogleOGPCTo save your preferences on content Google owns, like Google Maps or YouTube1 month
GoogleOTZTo save information for use in our marketing1 month
GoogleSAPISIDTo save your preferences on content Google owns, like Google Maps or YouTube2 years
GoogleSEARCH_SAMESITETo stop your browser sending this cookie along with other website requests 5 months
GoogleSIDTo help us show you personalised advertising 2 years
GoogleSIDCCTo stop unauthorised third parties getting your data 1 year
Google_gcl_auTo store and track conversions3 months
Outbrainoutbrain_cid_fetchTo help us save information on how you use our website1 day
OutbrainobuidTo save your anonymous user identification 3 months
OutbrainauidTo save your advertising identification so we can track your actions 90 days
Pinterest_pin_unauthTo group actions you take when you’ve chosen not to be identified by Pinterest 1 year
Pinterest_pinterest_ct_uaTo group actions you take when you’ve chosen not to be identified by Pinterest1 year
Pinterest_pinterest_sessTo save your Pinterest user identification and authentication tokens 1 year
Pinterest_pinterest_ctTo save your Pinterest user identification and show us when you visited our websiteSession
Pinterest_epikTo show us when you have found our site via a promotion1 year
Pinterest_derived_epikTo show us when we have identified you but there are no tags present 1 year
SnapChat_scidTo show us your SnapChat identification1 year
SnapChatsc_atTo identify you across many domains 13 months
SnapChatX-ABTo embed content from SnapChat1 day
TikTokcookie-consentTo tell us if you have accepted cookies on TikTok 13 months
TikToktt_csrf_tokenTo keep you safe from forgery within your browser Immediately
TikToktt_webidTo show us how you interact with embedded content1 year
TikToktt_webid_v2To show us how you interact with embedded content1 year
TikTokttwidTo show us how you interact with embedded content1 year
Twitterct0To enable behavioral advertising and analytics5 years
Twitterguest_idTo distinguish users on Twitter2 years
Twitterpersonalization_idTo show us how well our adverts on Twitter are performing across the browsers and devices you use 2 years
YouTube__Secure-3PAPISIDTo help us see your interests, so we can show you the most relevant adverts2 years
YouTube__Secure-3PSIDTo help us see your interests, so we can show you the most relevant adverts2 years
YouTube__Secure-3PSIDCCTo help us see your interests, so we can show you the most relevant adverts2 years
YouTubeLOGIN_INFOTo make sure you can watch YouTube videos we’ve embedded on our website2 years
YouTubePREFTo show us if you have selected a preferred language on YouTube 10 years
YoutubeSSIDTo show us user information for videos hosted by YouTube 2 years