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Scotland

Our finances

We use the money we raise to make a demonstrable, positive impact on people’s lives. Every penny you donate to us is used carefully and responsibly.


Our funding

Shelter Scotland receives money from several sources, for example:

  • our charity fundraisers

  • gifts in wills and in memory donations

  • charitable foundations and trusts

  • our nationwide network of shops

  • the government, who contract Shelter Scotland to provide legal advice

  • our training team, who run paid-for courses covering housing and homelessness

To find out more about where our money comes from, read our 21/22 annual report.

Download our annual report

Our fundraising standards

Shelter Scotland is committed to fair, honest and open fundraising.

We're a member of the Chartered Institute of Fundraising. We're also registered with the Fundraising Regulator, and follow its Codes of Fundraising Practice.

Find out more about our fundraising standards

Itʼs important to us that our fundraising follows the specific requirements set out in the code. Our face-to-face fundraisers must:

  • have legible identification that’s prominently displayed

  • identify and stop conversations with potentially vulnerable members of the public

  • never deliberately mislead or confusing a member of the public

Find out more about our face to face fundraisers

Our supporter charter

The generosity of our supporters allows us to operate our advice centres and helpline, to provide desperately needed practical help and legal support that’s open for anyone in housing need, and to campaign for new laws and policies to to tackle the housing emergency.

Our supporter charter is our promise to you that we’ll use your donations carefully and responsibly.

Contact us

If you have questions about our finances and fundraising, please get in touch with our supporter helpdesk.

Email info@shelter.org.uk or call 0300 330 1234.


We invest in new projects, services and campaigns when the evidence we gather shows us there’s a need.

OSCR registered charity

Shelter Scotland are proud to be registered with the Scottish Charity Regulator, an independent registrar of over 24,000 charities in Scotland. OSCR aims to increase the public's confidence in charities.

Find us in the OSCR database

Office of the Scottish Charity Regulator logo

We’re here for everyone, but only with your support