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Our finances

We use the money we raise to make a demonstrable, positive impact on people’s lives. Every penny you donate to us is used carefully and responsibly.

Our funding

Shelter Scotland receives money from several sources, including:

  • our charity fundraisers

  • gifts in wills and in memory donations

  • charitable foundations and trusts

  • our nationwide network of shops

  • the government, who contract Shelter Scotland to provide legal advice

  • our training team, who run paid-for courses covering housing and homelessness

To find out more about where our money comes from, read our annual report (pdf, 1.67 MB).

Our fundraising standards

Shelter Scotland follows the highest standards of fundraising practice.

We're registered with the Fundraising Regulator and follow its Codes of Fundraising Practice. We're also a member of the Chartered Institute of Fundraising.

Learn more about our fundraising standards

Our supporter charter

The generosity of our supporters allows us to operate our advice centres and helpline and helps us to campaign for new laws and policies to tackle the housing emergency.

Our supporter charter is our promise to you that we’ll use your donations carefully and responsibly.

Contact us

If you have questions about our finances and fundraising, please get in touch with our supporter helpdesk.

Email or call 0300 330 1234

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OSCR registered charity

Shelter Scotland are proud to be registered with the Scottish Charity Regulator, an independent registrar of over 24,000 charities in Scotland. OSCR aims to increase the public's confidence in charities.

Find us in the OSCR database

Office of the Scottish Charity Regulator logo