Search for a position
Go to the Shelter job search page.
You can search for positions by Location, Department, Reference number (if you have seen the advert), or perform a free text search.
From your search results you'll be able to click on the title of each position and see more information about the job.
If your search does not bring back any results, you can provide your email address and we’ll send you automatic alerts if we post any new jobs matching your search criteria.
Apply for a position
Once you have found a position you’re interested in, download the job information at the bottom of the page. (Please note: there may be more than one document to download).
Once you have read the job information, choose ‘Apply for this job’ at the bottom of the page.
Depending on the type of role you are applying for, you may have to submit your CV, complete a behaviour-based application form, or a combination of the two. Please download the guidance notes attached to the vacancy for further instructions about our competency-based assessment.
Initial screening questions
Before starting your application, you may be asked some pre-screening questions – for example, whether you can prove your right to work in the UK (all candidates must satisfy this requirement).
Once you have completed these questions you will be able to move on to the next stage of the application.
If you do not meet the entry criteria for the position you won’t be able to carry on with your application and will be redirected to the Shelter job search page.
Logging in
If you haven’t registered online for a Shelter vacancy before, you will be asked to enter some basic information to create your account. Once this is saved, you will be taken to the application form.
If you have previously applied for a position at Shelter, enter your email address and password and then log in.
Forgotten your password? Choose ‘Please email me my password’ and an email with your password will be sent to your registered email address.
How to complete the application form
The application form has several different sections.
If you are completing a competency-based application, rather than a CV-only application, you will need to complete the ‘Additional Information’ section.
This gives you the opportunity to demonstrate the skills and competencies needed for the role.
You should refer to the person specification and guidance notes, which you can download from the ‘Vacancy details’ page.
You don’t have to complete the entire application in one sitting. Once you have created your account, you can come back to the application form at any time on the ‘My details’ page.
You can also change your contact details there and see any emails we have sent you.
If you are invited to an interview, a section will appear on the ‘My details’ page where you can book your interview slot. If you’re offered the position, you will be able to download your contract and offer letter here too.
Each section of the application form has a ‘tick here to mark this section as completed’ box. Once you have completed a section, tick this box and Save. A tick will also appear next to each section to show that you have completed it.
Once you have completed all the sections, choose the ‘Submit here’ button to submit your application form.
You must mark all sections as complete and ‘Submit’ on the application form, otherwise the recruiting manager won’t receive your application.
The next stage
Managers will shortlist the position once the closing date has passed. We will email to let you know whether or not we’d like to invite you for an interview a maximum of 28 days after the closing date.
Whether you’re shortlisted for an interview or not, we will notify you by email – so please make sure that you tell us if you change your email address.
We’re sorry, but due to the volume of applications we receive, we can’t give individual feedback to candidates not invited to interview.