Housing advice

Search our website by keyword

Search our housing advice


    Browse advice by topic

    Homeless, sofa surfing, or nowhere safe to stay

    Find out what homelessness is and how it can be avoided, plus how you can get help from the council, what your housing rights are and where to get help if you're sleeping rough.

    The rent cap and eviction ban

    Check your housing rights in the cost of living crisis.

    Your rights if you rent your home

    If you rent your home, your rights depend on the type of tenancy you have. If you do not have a tenancy, your rights depend on your living situation.

    Housing costs and money help

    If you need help with housing costs, check our advice about benefits, debt, deposits, and other money issues.

    Are you homeless or at risk of becoming homeless? Find out how to apply to your nearest council for immediate help.

    Eviction from your home

    Your landlord must follow a strict legal process to evict you. In some cases, you can stop or delay the eviction.

    Mortgage repossession

    If you do not keep up with payments on your mortgage or secured loan, your home can be repossessed. There’s a strict process your lender must follow before they can do this.

    Repairs in your home

    Find out who's responsible for repairs in your home, how to report a repair to your landlord, and what to do if your landlord will not do repairs.

    Relationship breakdown and domestic abuse

    Check your housing rights if you're experiencing a relationship breakdown or domestic abuse.

    Finding a home

    Your housing options depend on your circumstances. Check how to apply for social housing, find a private rented home, or buy a home.

    Complaints and going to court

    Your housing rights are written in law. If you are being treated unfairly you can make complaints or take court action to put it right.

    Family, flatmates and neighbours

    Check your rights if you move in with other people or if you have problems in your neighbourhood.

    Letter templates

    Use our sample letters to solve problems with repairs, rent, deposits, benefits, social housing applications, and other housing issues.

    Your responsibilities as a private landlord

    If you rent out a property, you have legal responsibilities as a private landlord. These include landlord registration, deposit protection and repairs.

    We’re here for everyone, but only with your support