ScotlandGet help from Edinburgh council if you're homeless or likely to become homeless soon.
They have a legal duty to help you and must offer you temporary accommodation if you need it.
Shelter Scotland may be able to help if either:
the council has not accepted your homeless application
the council has not given you temporary accommodation
Our office in Edinburgh is usually very busy, so we can only provide advice by appointment.
Contact the council’s homeless team and tell them you’re making a homeless application.
Check our advice on getting homelessness help from Edinburgh council.
If you’re experiencing or at risk of domestic abuse, call the council on 0800 731 6969.
Check our advice if the council refuses to help you.
You can contact any council to make a homeless application.
Find any council's homeless team.
We may be able to help if you have contacted a council to make a homelessness application and either:
they have not accepted it
they have not given you temporary accommodation
We may also be able to help if someone in your home is vulnerable or at risk of harm.
Due to high demand, we can only provide advice by appointment.
To ask about an appointment, please email EdinburghHub@shelter.org.uk.
Our office is at 6 South Charlotte Street, Edinburgh, EH2 4AW. There is limited disabled access. There are 2 steps at the entrance (ramp access can be provided), lift access, an accessible toilet, and a hearing loop.
Please note, we do not give advice in person at our office.
The areas we cover are: Edinburgh, East Lothian, Midlothian, West Lothian, Scottish Border and Falkirk.
You can also call our free homeless prevention helpline for advice if:
you're homeless or about to be homeless
you or someone in your home is vulnerable or at risk of harm