Downloads and tools

This section contains links to all the downloads and tools available in Shelter's housing advice pages, including sample letters, flowcharts, checklists and online assessments.

Coronavirus (COVID-19)

We are here to help. Visit our coronavirus and housing information page for advice on your rights and the latest legislation.

Housing laws differ between Scotland and England.
This content applies to Scotland only.
Get advice if you're in England

Online checkers

Our quick and easy online assessment tools can help you work out your housing rights.

Checklists

Loads to think about? Don't forget the essentials.

Flowcharts

Baffled by the law? Get a visual overview.

Template letters

Letters to help you with claiming housing benefit, deposits, repairs, mortgage arrears and making a homeless application to your council.

Documents for rented properties

Download the Shelter Scotland template inventory, rent book and lodger agreement.

Glossary

Use our glossary to find the meaning of common technical terms in housing, homelessness and more

If you're still looking for help, try searching, or find out how to contact us