Skip to main content

View our coronavirus (COVID-19) housing advice


Baffled by the law? Get a visual overview.

How to use Shelter's flowcharts

Our flowcharts provide a visual overview of how processes such as making a homeless application work.

To download our flowcharts, you'll need to have Adobe Reader on your computer. You can download a copy free of charge from the Adobe website.

The Scottish court system

Scotland map Housing laws differ between Scotland and England.
This content applies to Scotland only.
Get advice if you're in England

If you're still looking for help, try searching, or find out how to contact us