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View our coronavirus (COVID-19) housing advice

Helping someone on the streets

The most obvious and apparent consequence of becoming homeless is when you see someone sleeping rough.

Helping someone sleeping rough

If you see someone who is sleeping rough and you think that they are in need of help, you should contact your local council, use our tool to find the contact details of your local council.

In Glasgow, call the Simon Community’s RSVP 24 hour helpline on 0800 027 7466 and they will send someone to go and meet the person.

In Edinburgh, call Streetwork’s 24 hour Crisis Service on 0131 557 6055 and they will send someone out to go and meet the person.

During office hours 9-5, you can also call Shelter Scotland’s free housing advice helpline on 0808 800 4444.

Speaking to someone who is sleeping on the streets

Sleeping rough can be a lonely experience, so just a quick chat and a hello can make a difference to a person who is sleeping rough. As most people will walk past or ignore someone who is sleeping on the streets.

What about begging?

It is a personal choice if you want to give money to someone who is begging, but bear in mind that not all people who beg are homeless and not all homeless people beg.

Donate to Shelter Scotland

Help us continue to do our work by donating to Shelter Scotland.