A corporate partner of Shelter

Since 2018, Shelter has been proud to be one of HSBC UK’s six national charity partners.

From challenge events to volunteering and colleague and customer fundraising, our partnership spans a wide variety of activities that helps Shelter to tackle the causes of bad housing and homelessness in the UK.

In the summer of 2019, Shelter and HSBC UK launched a ground-breaking new initiative that supports clients with no previous or fixed address to gain access to a basic bank account. As part of their ongoing support journey with Shelter, eligible clients who may have previously struggled to open an account can now easily do so when accompanied to a designated HSBC UK branch by their Shelter caseworker.

It's hard enough if you're homeless, living day-to-day on the streets in the freezing cold or trapped with your children in a grotty hostel, but not having a bank account can make life even tougher. That's why Shelter is pleased to work with HSBC UK on this game-changing product. Having a bank account not only allows people who are homeless to receive wages and claim benefits, but it also gives them their independence back."

Polly Neate, CEO of Shelter

The No Fixed Address programme is currently operating with Shelter in Glasgow and Edinburgh, as well as cities across England and Wales. It's available to clients who are receiving support from Shelter for a housing or homelessness need.

To find out our more about the No Fixed Address programme and which charity partner supports the initiative in your local area, please visit HSBC’s No Fixed Address. You will need to be receiving support from one of HSBC's No Fixed Address delivery partners to access the programme.

Please be aware that due to the coronavirus (COVID-19) pandemic, our local services may operate on a reduced capacity. Although the service is still available to eligible clients experiencing housing and homelessness difficulties, in some areas the service may be limited due to lockdown restrictions.

HSBC UK also launched a new home insurance campaign In December 2019. For every policy it sells, HSBC UK will donate £5 to Shelter. Funds generated from this campaign will help support Shelter’s vital work to support those at the sharp end of the UK's housing emergency.

If you are currently struggling with bad housing or homelessness and need support from Shelter, please visit our advice pages to find out more.