Downloads and tools
This section contains links to all the downloads and tools available in Shelter's housing advice pages, including sample letters, flowcharts, checklists and online assessments.
Homelessness letter
This tool helps you generate a letter to take with you when you go to the council to make a homeless application.
Repair complaint letter
If you have asked your landlord to carry out repair work but they have not done so, use this letter to let them know that you are unhappy with the situation and need the work to be done.
Mortgage letter
Use this tool to generate a letter to send to your lender if you are struggling to pay your mortgage.
Other template letters
Letters to help you with claiming housing benefit, deposits, repairs, mortgage arrears and making a homeless application to your council.
Online checkers
Our quick and easy online assessment tools can help you work out your housing rights.
Checklists
Loads to think about? Don't forget the essentials.
Flowcharts
Baffled by the law? Get a visual overview.
Documents for rented properties
Download the Shelter Scotland template inventory, rent book and lodger agreement.
Repairs letter
It's up to you to let your landlord know if any repairs are required in your rented accommodation. Use this tool to generate a letter to send to your landlord asking them to carry out repair work.
Last updated: 12 October 2020
Housing laws differ between Scotland and England.
This content applies to Scotland only.