Baffled by the law? Get a visual overview.

How to use Shelter's flowcharts

Our flowcharts provide a visual overview of how processes such as making a homeless application work.

To download our flowcharts, you'll need to have Adobe Reader on your computer. You can download a copy free of charge from the Adobe website.

Getting help from the council

The Scottish court system

Last updated: 8 October 2020

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England