Letter template: pay council tax arrears

If you're in council tax arrears, contact your local council tax team as soon as possible.

Check your council's website for how to propose a payment plan. If you cannot find this information, ask them in person and then use this letter.

Copy and paste this sample text and add your details.

Subject: Council tax repayment proposal

To the council tax team

<your reference or account number on your council tax bill>

I’m writing to you about the council tax that I owe.

I have experienced short term difficulties because <write why you could not pay>.

I would like to reassure you that I can pay my council tax moving forward.

I can pay £xx each month towards the arrears. This has been agreed by the council on <the phone or live chat service or in person at the office>.

I spoke to <council tax staff's name> on <date> to agree this.

If you require any further information please do not hesitate to contact me.

Thank you

You can also send the letter as an email attachment or through the post:

Word template: pay council tax arrears (docx, 15 kb)
OpenDocument template: pay council tax arrears (odt, 8 kb)

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Last updated: 30 April 2024