Getting repairs fixed

This tool is for people who rent from the council or a housing association. 

Follow our guidance on repairs for private tenants if you:

  • rent from a private landlord or letting agent

  • have a tenancy with a mid-market rent

Use this tool to work out:

  • if a repair is your landlord’s responsibility 

  • how long repairs should take

  • what to do if it’s not fixed on time

It takes about 1 minute to complete.

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England