Getting repairs fixed

This repair checker is only for people who rent from the council or a housing association.

The rules about repairs are different if you rent from a private landlord or letting agent, or if you have a tenancy with a mid-market rent.

If any of these apply, follow our guidance on repairs for private tenants.

Use this tool to work out:

  • if a repair is your landlord’s responsibility 

  • how long repairs should take

  • what to do if it’s not fixed on time

It takes about 1 minute to complete.

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England