Getting repairs fixed
This tool is for people who rent from the council or a housing association.
Follow our guidance on repairs for private tenants if you:
rent from a private landlord or letting agent
have a tenancy with a mid-market rent
Use this tool to work out:
if a repair is your landlord’s responsibility
how long repairs should take
what to do if it’s not fixed on time
It takes about 1 minute to complete.