Supporter contact information

Please note: we cannot give housing advice from the numbers listed below.
If you have a housing problem and want to speak to an adviser, call our free helpline.

Supporter helpdesk

0300 330 1234 (Monday to Friday, 9am to 5pm)

Calling this number will cost you less than a local rate call. You can also email our supporter helpdesk at info@shelter.org.uk.

Main switchboard

0344 515 2000 (Monday to Friday, 9am to 6pm, excluding bank holidays)

Please note we cannot give housing advice on this number.

Shelter Scotland head office

4th floor, Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW

Shelter London head office

88 Old Street
London
EC1V 9HU