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Coronavirus (COVID-19)

We are here to help. Visit our coronavirus and housing information page for advice on your rights and the latest legislation.

Supporter Contact Information

Please note: we cannot give housing advice from these numbers. 
If you have a housing problem and want to speak to an adviser, contact our free helpline.

Telephone our Supporter Helpdesk on 0300 330 1234 from Monday - Friday 9am-5pm, or email:
(Calling this number will cost you less than a local rate call)

Main Switchboard

0344 515 2000 (9am-6pm Mon-Fri, excluding UK bank holidays)
Please note we cannot give housing advice on this number

Shelter Scotland Head office Address

4th floor, Scotiabank House
6 South Charlotte Street

Find your nearest Shelter Scotland charity shop

Shelter London Head Office

88 Old Street

Find out how to make a complaint.