Please note: we cannot give housing advice from the phone numbers or email address listed on this page.
If you have a housing problem and want to speak to an adviser, call our free helpline.
Supporter helpdesk
0300 330 1234 (Monday to Friday, 9am to 5pm). Calls to this number will cost you less than a local rate call.
You can also email our supporter helpdesk at info@shelter.org.uk
Main switchboard
0344 515 2000 (Monday to Friday, 9am to 6pm, excluding bank holidays)
Please note we cannot give housing advice on this number.
Shelter Scotland head office
4th floor, Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW
Shelter London head office
88 Old Street
London
EC1V 9HU
