Shelter Scotland believes that everybody has the right to a safe home.
Every year we help thousands of people who do not have a permanent place to call home or are living in unaffordable or unsuitable homes. We’re here so that no one has to fight the broken and biased housing system on their own.
Your support
Your generosity means that Shelter Scotland can be there for people in a crisis, and when they need longer term help.
Your support allows us to operate our advice centres and helpline, to provide desperately needed practical help and legal support.
You help us campaign for new laws and policies to tackle the current housing emergency, and you're the reason we can keep fighting to end unfit housing conditions, unaffordable rents, and homelessness for good.
Our commitment to you
We will:
use your donations carefully and responsibly
thank you for your support
tell you what we've used your donations for
fund work that has a demonstrable, positive impact on the lives of people living in unaffordable or unsuitable homes or facing homelessness, while keeping support costs to a minimum
ensure that your personal details and donations are kept secure, and never share your personal data with other organisations
make sure that our face-to-face fundraisers receive in-depth training
do everything we can to make sure that our fundraisers meet our fundraising standards
follow the Fundraising Regulator's Code of Fundraising Practice and ensure that all our activities are open, fair, honest, and legal
communicate with you in the ways that you prefer and, if these change, adapt them swiftly to suit your needs
acknowledge any queries and complaints within 3 working days, and respond fully within 10 working days via your preferred method of contact
