Getting your homeless decision from the council

You will get a decision letter from the council about your homeless application. If you meet their homeless criteria you will be entitled to a permanent home. Even if you do not qualify for a permanent home the council must help you find somewhere to live.

After the council has made a decision

Getting your homeless decision letter from the council

Staying in temporary accommodation after the council has made a decision

Words and phrases the council use

Intentionally or unintentionally homeless

Local connection and homelessness

Legally homeless

If you’re not entitled to a permanent home

Your rights if the council will not give you a permanent home

Finding somewhere to live if the council will not help

Call our helpline if the council will not help you

Freephone Shelter Scotland on 0808 800 4444
Open Monday to Friday, 9 am to 5 pm
Closed on bank holidays

Last updated: 6 March 2022

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England