The council's assessment and decision
The council must assess whether you’re eligible for homelessness help.
The council will check if you are homeless or threatened with homelessness. They can check if you become homeless intentionally and if you have a local connection. If you meet the criteria you should be offered permanent accommodation.
Get help if you have nowhere to stay
Day or night, contact the council if you have nowhere safe to stay.
You should be given accommodation on the day you need it.
The council must help if you are homeless or likely to become homeless in the next two months.
When you make a homeless application, the council will check if you are homeless or threatened with homelessness. You could be homeless if you are sofa surfing or your home is not suitable for you.
Before the council offers you permanent accommodation, they can look into the reasons that led to you become homeless.
The council can check if you have a 'local connection' to the area where you made your homeless application. If they do not think you have a connection, they may refer you to another council provided you are not at risk there.
Once the council has made a decision about your homeless application, it must send you a letter explaining the reasons behind the decision and what happens next.
When you make a homeless application to the council, you will be given somewhere to stay while they assess your situation. How long you can stay depends on their decision.
If you make a homeless application to the council and are eligible for help, you will be entitled to advice and assistance for homelessness prevention.
You'll need to find your own place to stay if the council does not have a duty to offer you a permanent home. You can rent privately or apply for a housing association or council house.
Last updated: 9 June 2021