Buying a home

After your offer has been accepted

You should agree on a move in date with the seller.

Your solicitor will transfer the money and get the keys.

Write a will

This makes it clear what should happen to your home if you die.

If you need to write a will, follow Citizens Advice guidance on wills.

If there are problems when you move in

Check for any repairs. If anything is wrong, tell your solicitor immediately. There’s usually a period of 5 working days where the previous owner is still responsible for repairs.

Get gas and electrical safety checks carried out. Gas safety checks must be done by an engineer who is on the gas safe register. Make sure electrical checks and repairs are done by an NICEIC registered contractor.

Problems with new build homes

Once your home is ready, there can still be outstanding work to be done. This is sometimes called snagging. It means the building has passed a warranty inspection but needs small repairs, like:

  • finishing incomplete tiling, grout or sealant

  • finishing plasterwork

  • fixing loose fixtures and fittings

You can check for snags yourself. Ask the developer for a copy of their checklist, or search online for a snagging checklist. If you can, complete the checklist ahead of your move in date so snags can be fixed before you move in.

The developer is responsible for fixing snags. If they will not, check your rights and how to complain on the NHBC website.

You can also get a snagging inspection done by companies like New Build Inspections. You’ll need to pay for an inspection.

Last updated: 19 January 2023

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England