Scottish housing advice: coronavirus (COVID-19)
Gas and electricity
Speak to your energy supplier if you're struggling financially or in arrears with gas or electricity bills.
You could get support including:
reduced bills or debt repayments
a temporary break in your bills or debt arrangements
If you have a pre-payment meter they may be able to:
arrange for someone else to top up your meter
extend your emergency credit level
add credit to your account automatically
send you a pre-loaded top up card
If someone else is going to top up your meter you will need to leave your meter box unlocked.
The page Household bills has information on budgeting and ways to cut the cost of your bills.
Last updated: 24 January 2021
Housing laws differ between Scotland and England.
This content applies to Scotland only.