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Shelter Scotland respond to Scottish Housing Regulator report of an ‘emerging risk of systematic failure in local authority homelessness services’

Posted 09 Feb 2023

Shelter Scotland has responded to today’s report by the Scottish Housing Regulator, outlining the emerging risk of systematic failure within local authority homelessness services, particularly in securing temporary and permanent accommodation.

The report supports Shelter Scotland’s continued messaging that Scotland is in a housing emergency, and that the supply of more social homes must be prioritised by the Scottish Government.  It shows that councils are making considerable efforts in very challenging circumstances to provide homelessness services, however, are finding it increasingly difficult to meet their statutory duties in the provision of temporary and permanent accommodation. 

The report highlights three major strategic challenges councils are facing: dealing with the significant numbers of people currently in temporary accommodation; maintaining a sufficient supply of appropriate temporary accommodation; and ensuring access to the number of permanent homes that are needed.

The report calls on the Scottish Government to consider what further urgent measures it can take to support councils to respond to the challenges they face in delivering services for people who are homeless. 

It also notes that some households do not always receive a service that meets their specific needs, further demonstrating that the system is broken and biased. 

In its Scottish Housing Emergency Action Plan last year, Shelter Scotland outlined three key priorities as the most critical to tackle the housing emergency: buy and build 38,500 social homes by 2026, fully fund local authority homelessness services and guarantee the right to a permanent home for every household.

Our Director Alison Watson, said: “The Scottish Government know how to fix homelessness and the wider housing emergency in Scotland.

“As indicated in this report, an adequate supply of permanent, affordable housing provided by councils and RSLs is vital in ending homelessness.

"Over the years they have been presented with endless evidence and testimony that investing in social housing ends homelessness, tackles child poverty and is crucial in fighting the housing emergency. Yet, they are choosing to look the other way as thousands of families continue to struggle. 

“If ever there was a clearer message from the sector that the time to act is now, this is it. The Scottish Government must recognise that its choices to ignore the housing emergency will have devastating consequences for the fight against homelessness.”