Follow our tips for browsers, devices, and online learning.
These will help you access all course activities and materials and improve your training experience.
Platforms we use to deliver our courses
We use Zoom for our online webinar and workshop training sessions.
Find out more about using Zoom.
We use the online learning platform Moodle to host our elearning courses.
What web browser to use
A web browser is the application your computer uses to access websites.
We recommend using the latest version of one of the following browsers:
Chrome
Firefox
Edge
Check your browser settings
Our training sessions use pop-ups to open and download materials.
Many browsers, devices, and networks block pop-ups by default, so check that your browser is enabled for pop ups.
How to enable pop-ups
To enable pop-ups in Chrome:
click the menu in the top right
select settings
go to advanced
choose content settings
select pop-ups and redirects
allow pop-ups
add learning.scotland.shelter.org.uk to the allowed sites list
To enable pop-ups in Firefox:
click the Firefox menu button
select options
go to content
allow pop-up windows or select exceptions
add learning.scotland.shelter.org.uk to the exceptions list
click close
To enable pop-ups in Edge:
click the tools button
select internet options
go to privacy
choose settings within the pop-up blocker area
add learning.scotland.shelter.org.uk to the exceptions list
click close
Check other settings
Check that the following settings are also enabled:
enable cookies
enable JavaScript
Troubleshooting tips
Try clearing your browser history and cache if something is not displaying correctly or your screen is blank or frozen.
Contact us
If you're still having problems, please contact us at trainingscotland@shelter.org.uk or call 0344 515 2477.
Find out more about our courses
Find out more about our housing and homelessness training courses.