ScotlandAs part of our partnership with HSBC UK, they're proudly sponsoring the sort and send service. Send your preloved items to Shelter Scotland shops for free at any Yodel drop-off point.
The sort and send service is free – all you need is some packaging to pack up your donations. You'll be helping to fight the housing emergency with every item you donate to our Shelter Scotland charity shops.
Do you have furniture to donate? Our two furniture shops offer a free collection service:
We'd love to accept any of your preloved goods in excellent condition. The better or more desirable the item, the more money we can raise to campaign for housing justice and tackle the root causes of homelessness.
premium quality branded clothes and shoes – new or preloved
any clothing and footwear in excellent resalable condition
items of handmade clothing, in excellent resalable condition
any genre of books
jewellery – either modern or vintage
accessories – including bags, sunglasses, belts and hats
vinyl and laserdisc in working condition
good quality ceramic tableware
CDs or DVDs
used bedding, blankets, duvets, pillows or towels
underwear or pyjamas without new tags
swimwear without new tags and hygiene strip
opened cosmetics and toiletries
food and drink
knives of any sort
adult or explicit material
broken, dirty or damaged items
Choose a convenient drop-off point from thousands available across the country. Most of them are in local convenience stores, so you won't need to go to a post office.
Find your nearest Yodel drop-off pointEach parcel can weigh up to 10kg and measure up to 60cm by 50cm by 50cm. If your parcel is bigger than this, it will be rejected at the drop-off point. Please split your parcel into smaller ones if necessary and print off additional labels.
Complete this form to generate a Freepost label. Either show the label barcode to a member of staff at the drop-off point or print the label at home.
If you have multiple parcels, download a unique label for each one. You can use your Freepost labels for up to 28 days after generating them.
Please add Gift Aid at this point if you're a UK taxpayer. There's no cost for you and we can claim an extra 25p for every £1 raised through sales of your donated items.
Get your Freepost labelShow your label barcode when you hand over your parcel at the drop-off point. Once we receive your items, we'll sort and sell them on our online shop or in our high street stores.
HSBC UK is sponsoring our sort and send service to facilitate this easy way to donate by post.
Poor financial health and homelessness can often go hand in hand. This is why HSBC UK and Shelter Scotland are working together to support people to build financial resilience and help break the vicious circle of homelessness.
HSBC UK continue to support Shelter Scotland Retail and in the last year, HSBC UK employees have donated good quality preloved items to raise over £13,000.
Home is everything. It's our foundation and it's where we thrive.
But in 2024 there were over 10,000 children in Scotland living in temporary accommodation – the highest number ever.
We can help drive long-term change by reselling items in our Shelter Scotland charity shops. The money raised from your kind donations will support our work to tackle the root causes of homelessness and end the housing emergency.
With you by our side, we'll campaign for more social homes and defend the rights of people facing homelessness or housing issues.
You can contact us by emailing shop_support_team@shelter.org.uk