Get help

Contact our expert housing advisers online, by telephone or in person.

Get help

Contact our expert housing advisers online, by telephone or in person.

Chat online

Chat to an expert housing adviser

Chat now

Call our free helpline

Our advice helpline is the best way to contact us for any emergencies

Talk to us

Find local services

Find your nearest advice centre to talk directly with an adviser

Find my local centre

Have you tried our online advice?

Homelessness

Eviction

Private renting

Repairs

Tenancy deposits

Housing benefit

Contact our media team

Contact our media team to arrange briefings, comments, case studies and interviews.
Contact our media team to arrange briefings, comments, case studies and interviews.

Making a complaint

Read about how to make a complaint and how you can expect us to handle them.
Read about how to make a complaint and how you can expect us to handle them.

Corporate enquiries

Contact our Corporate Partnerships team to talk about working with us.
Contact our Corporate Partnerships team to talk about working with us.

Supporter helpdesk

0300 330 1234 (Monday-Friday 9am-5pm)

Calling this number will cost you less than a local rate call. You can also email our supporter helpdesk at info@shelter.org.uk.

Main switchboard

0344 515 2000 (Monday-Friday 9am-6pm, excluding UK bank holidays) .

Please note we cannot give housing advice on this number.

Shelter Scotland head office

4th floor, Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW

Shelter London head office

88 Old Street
London
EC1V 9HU

We’re here for everyone, but only with your support

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