Get help

Contact our expert housing advisers online, by telephone or in person.

Get help

Contact our expert housing advisers online, by telephone or in person.

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Chat to an expert housing adviser

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Call our free helpline

Our advice helpline is the best way to contact us for any emergencies

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Find your nearest advice centre to talk directly with an adviser

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Supporter helpdesk

0300 330 1234 (Monday-Friday 9am-5pm)

Calling this number will cost you less than a local rate call. You can also email our supporter helpdesk at info@shelter.org.uk.

Main switchboard

0344 515 2000 (Monday-Friday 9am-6pm, excluding UK bank holidays) .

Please note we cannot give housing advice on this number.

Shelter Scotland head office

4th floor, Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW

Shelter London head office

88 Old Street
London
EC1V 9HU

We’re here for everyone, but only with your support

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