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Monday to Friday, 9am to 4pm.
Closed bank holidays.

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Our advice helpline is the best way to contact us for any emergencies.

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Closed bank holidays.

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Local services

If you've checked our online advice and not been able to resolve your problem, our local community advice team may be able to assist further. There are particular housing issues each team can assist with. We have offices in:

We cannot guarantee we'll be able to provide advice to everyone who contacts us. If we can offer advice, it may be provided by phone, email or in person.