Get help
Contact our expert housing advisers online, by telephone or in person.
Get help
Contact our expert housing advisers online, by telephone or in person.
Call our free helpline
Our advice helpline is the best way to contact us for any emergencies
Find local services
Find your nearest advice centre to talk directly with an adviser
Have you tried our online advice?
Contact our media team
Supporter helpdesk
0300 330 1234 (Monday-Friday 9am-5pm)
Calling this number will cost you less than a local rate call. You can also email our supporter helpdesk at info@shelter.org.uk.
Main switchboard
0344 515 2000 (Monday-Friday 9am-6pm, excluding UK bank holidays) .
Please note we cannot give housing advice on this number.
Shelter Scotland head office
4th floor, Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW
Shelter London head office
88 Old Street
London
EC1V 9HU