Contact us
Chat online
Chat to an expert housing adviser.
Monday to Friday, 9am to 4pm.
Closed bank holidays.
Call our free helpline
Our advice helpline is the best way to contact us for any emergencies.
Monday to Friday, 9am to 5pm.
Closed bank holidays.
Local services
If you've checked our online advice and not been able to resolve your problem, our local community advice team may be able to assist further. There are particular housing issues each team can assist with. We have offices in:
We cannot guarantee we'll be able to provide advice to everyone who contacts us. If we can offer advice, it may be provided by phone, email or in person.
