Get homeless help from Edinburgh Council

Contact the council and tell them you’re making a homeless application. They must help if you’re homeless or about to become homeless.

You’ll get somewhere to stay straight away if you need it.

How to make a homeless application in Edinburgh

Call or go to an office as early in the day as possible. 

If you call but you cannot get through, go in person as soon as you can.

By phone

Monday to Thursday: 8:30am to 5pm
Friday: 8:30am to 3:40pm

• Call 0131 529 7125

• Email HPHOT.HousingAssistants@edinburgh.gov.uk

Evenings, overnight and weekends

Call the out of hours phone number:

• Freephone 0800 032 5968

• Local rate 0131 200 2000

In person

Monday to Thursday: 9am to 4:15pm
Friday: 9am to 4pm

• South East locality office
  40 Captain's Road,
  Edinburgh,
  EH17 8QF

• South West locality office
  10 Westside Plaza,
  Edinburgh,
  EH14 2ST

• North West locality office
  8 West Pilton Gardens,
  Edinburgh,
  EH4 4DP

• North East locality office
  101 Niddrie Mains Road,
  Edinburgh,
  EH16 4DS

Go to The Access Place if you have support needs, including mental health issues.

Monday, Wednesday and Thursday: 9am to 5pm
Tuesday: 10am to 5pm
Friday: 9am to 4pm
It is closed for lunch each day between 1pm and 2pm

The Access Place
6 South Grays Close
Edinburgh
EH1 1TQ

You can also call on 0131 529 5015 (option 2).

Visit the Edinburgh Council homeless page for more housing services.