Get homeless help from Scottish Borders Council
Contact the council and tell them you’re making a homeless application. They must help if you’re homeless or about to become homeless.
You’ll get somewhere to stay straight away if you need it.
How to make a homeless application in Scottish Borders
Weekdays
Monday to Thursday from 8:45am to 5pm
Friday from 8:45am to 3:45pm
Evenings, overnight and weekends
Call 01896 752 111
Visit the Scottish Borders Council homeless page for more housing services.
In person
Monday to Friday from 10am to midday and 2pm to 3:45pm
Galashiels Area Office
Paton Street
Galashiels
TD1 3AS
What the council must do
Accept your homeless application and interview you about your situation
Give you temporary accommodation if you need it
Give you a written decision about your application
If the council say they cannot help you
check our advice on what to do if the council refuse to help
contact a Shelter Scotland adviser by phone or webchat
Last updated: 15 August 2024
Housing laws differ between Scotland and England.
This content applies to Scotland only.