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Letter template: request an update on your social housing application

Copy and paste this sample text and personalise it with your details.

Subject: Update on housing application for <your full name>

To <council or housing association>

I’m getting in contact to request an update on my housing application. My name is <your full name> and my current address is <your address>. My housing application was submitted on <date>.

Please could you confirm:

– what level of priority I have been awarded under your allocations policy

– the breakdown of the priority by points and/or banding category

– which areas and property types I'm currently being considered for

– how long you estimate I will need to wait for a housing offer

If there is anything else I can do to speed up my wait for housing please let me know.

Thank you

<your first and last name>
<contact number>
<the date you’re sending this letter or email>

You can also send the letter as an email attachment or through the post:

Where to send your letter or email

Check your application pack or find the council or housing association's contact details on their website.

If you need more help

We have guidance on social housing application decisions.

Last updated: 18 January 2023

Housing laws differ between Scotland and England.

This content applies to Scotland only.

Get advice if you're in England