East Ayrshire Council will help you

You will get somewhere to stay straight away if you need it.

How to make a homeless application in East Ayrshire

Visit the East Ayrshire Council homeless page for more housing services.

Look up another council

What happens next

1. Interview

The homelessness officer will ask you questions about your situation and how you became homeless.

What to expect at the interview

2. Assessment

During the assessment, you might be asked to provide more information about your situation.

The homelessness officer might need to speak to your landlord, doctor, probation officer, etc.

They will not speak to anyone you do not want them to, like an ex-partner.

The council's assessment

3. Decision

A decision letter explaining what help you're entitled to is usually sent within 28 days.

The council's decision letter

Call our free helpline if the council turn you away

Freephone Shelter Scotland on 0808 800 4444. Open Monday to Friday, 9 am to 5 pm. Closed on bank holidays.

Last updated: 22 September 2021