Get homeless help from Edinburgh Council
Contact the council and tell them you’re making a homeless application. They must help if you’re homeless or about to become homeless.
You’ll get somewhere to stay straight away if you need it.
How to make a homeless application in Edinburgh
Weekdays
Monday to Thursday 8.30am to 5pm
Friday 8.30am to 3.40pm
Evenings, overnight and weekends
Freephone 0800 032 5968
Local rate 0131 200 2000
Visit the Edinburgh Council homeless page for more housing services.
Drop in
Drop in to The Access Place if you have support needs, including mental health issues.
Monday, Wednesday and Thursday 9am to 5pm
Tuesday 10am to 5pm
Friday 9am to 4pm
Closed for lunch each day between 1pm and 2pm
The Access Place
6 South Grays Close
Edinburgh
EH1 1TQ
You can also call on 0131 529 5015 (option 2).
Otherwise visit the office closest to you.
Monday to Thursday 9am to 4.15pm
Friday 9am to 4pm
South East locality office
40 Captain's Road,
Edinburgh,
EH17 8QFSouth West locality office
10 Westside Plaza,
Edinburgh,
EH14 2STNorth West locality office
8 West Pilton Gardens,
Edinburgh,
EH4 4DPNorth East locality office
101 Niddrie Mains Road,
Edinburgh,
EH16 4DS
What the council must do
Accept your homeless application and interview you about your situation
Give you temporary accommodation if you need it
Give you a written decision about your application
If the council say they cannot help you
check our advice on what to do if the council refuse to help
contact a Shelter Scotland adviser by phone or webchat
Last updated: 27 March 2024
Housing laws differ between Scotland and England.
This content applies to Scotland only.