North Ayrshire Council will help you
You will get somewhere to stay straight away if you need it.
How to make a homeless application in North Ayrshire
Weekdays
Call 01294 314600
Visit North Ayrshire Council, Galt House, 31 Bank Street, Irvine, KA12 0LL
Evenings, weekends and overnight
Freephone 0800 0196 500
Visit the North Ayrshire Council homeless page for more housing services.
Look up another councilWhat happens next
1. Interview
The homelessness officer will ask you questions about your situation and how you became homeless.
What to expect at the interview
2. Assessment
During the assessment, you might be asked to provide more information about your situation.
The homelessness officer might need to speak to your landlord, doctor, probation officer, etc.
They will not speak to anyone you do not want them to, like an ex-partner.
The council's assessment
3. Decision
A decision letter explaining what help you're entitled to is usually sent within 28 days.
The council's decision letter
Call our free helpline if the council turn you away
Freephone Shelter Scotland on 0808 800 4444. Open Monday to Friday, 9 am to 5 pm. Closed on bank holidays.
Last updated: 22 September 2021