The Shetland Islands Council will help you
You will get somewhere to stay straight away if you need it.
How to make a homeless application in the Shetland Islands
9 am to 5 pm
Call 01595 744 360
Evenings, overnight and weekends
Call 01595 695611
Visit the Shetland Islands Council homeless page for more housing services.
What happens next
The homelessness officer will ask you questions about your situation and how you became homeless.
What to expect at the interview
During the assessment, you might be asked to provide more information about your situation.
The homelessness officer might need to speak to your landlord, doctor, probation officer, etc.
They will not speak to anyone you do not want them to, like an ex-partner.
The council's assessment
A decision letter explaining what help you're entitled to is usually sent within 28 days.
The council's decision letter
Last updated: 22 September 2021